About
Programme
- Statistical Process Control: key concepts
- Common cause variation and special cause variation
- Objectives and applications of SPC
- SPC implementation roadmap
- Good practice for data recording, cleaning and categorisation
- Types of variables: continuous, discrete, nominal and ordinal
- Appropriate statistical tools for each type of variable
- Key statistical metrics for exploratory data analysis
- Measures of location, dispersion and shape
- The importance of the normal distribution
- Assessing normality and its practical implications
- Applied case study
- Control charts for variables: Xbar-R, Xbar-S and I-MR
- Control limits and specification limits
- Rules for detecting special causes
- SPC for categorical data: First Pass Yield and p, np, c and u charts
- Case studies
- Short-term and long-term capability
- Cp, Cpk, Pp and Ppk: calculation and interpretation
- Capability with non-normal data
- From indicator to process improvement decision
- Applied case studies
Frequently asked questions
What are the prerequisites?
No prior experience with SPC is required. We simply recommend a basic knowledge of statistics, namely mean, standard deviation and normal distribution. Some familiarity with quality or production processes is also helpful.
What language is the workshop delivered in?
This workshop is delivered in English.
If your organisation requires training in another language, such as Portuguese, contact us to discuss the possibility of a private session.
If your organisation requires training in another language, such as Portuguese, contact us to discuss the possibility of a private session.
How do I join the live workshop?
Once registered, you will have access to the workshop area on the SIA learning platform.
- Individual registration: once payment is completed through the SIA website, access to the workshop area is granted automatically.
- Company registration: the SIA team creates the participants' accounts, enrols them in the workshop and sends all access details by email.
The live Microsoft Teams session, workshop information and learning resources are all available in the workshop area.
What will I find in the workshop area?
The workshop area brings everything you need together in one place, including:
- Workshop information and agenda
- Access to Microsoft Teams, with the option to add the session to your calendaro
- Downloadable support materials and templates
- Knowledge-check quizzes
- Certificate request form, available on completion
Will I have access to the workshop materials after the session?
Yes. Your workshop area remains available after the live session, so you can review the learning materials, download resources and consult any support documentation provided.
Can I bring my own process data?
Yes. Participants are encouraged to bring process data from their own organisation. Where appropriate, this data can be discussed during the practical exercises and Q&A sessions.
Will I receive a certificate?
Yes. After completing the workshop, you can request your SIA Digital Certificate of Participation using the form in the workshop area. The certificate is generated automatically once the form is submitted and is immediately available for download and sharing on social media.
If required, you can also request a DGERT training certificate using the form in the workshop area. The certificate will be sent by email within 30 working days of your request.
Can my company register several participants?
Yes. If you wish to register several people from your organisation, please use the Company registration tab on the registration form instead of the Individual registration option.
For company registrations, the SIA team manages the registration process, adds the participants to the workshop area and sends all access information by email. Each participant must have an individual email address, as access to the SIA platform is unique and linked to their account.
Can you run this workshop exclusively for my team?
Yes. We can run this workshop exclusively for your organisation, online or on-site.
Sessions can be tailored to your equipment, measurement systems and quality processes, ensuring maximum relevance for your team. Contact us.
What if I can no longer attend after registering?
If you are no longer able to attend, please contact us as soon as possible.
Depending on the notice given and availability, we may be able to transfer your registration to another participant or to a future workshop. Contact us directly so we can review the available options.

